Corporate Profile

The three activities of the IDEAL Group are:

1. Distribution of White goods, IT products and integrated IT solutions  

The subsidiary IDEAL ELECTRONICS represents, distributes and supports in Greece the following products:

      • White electrical appliances (refrigerators, cookers, wine coolers, washing machines, dishwashers, hoods etc)
      • IT products (Laptops, tablets, digital security products, networking products, call centers and telecommunications equipment, network management equipment, batteries etc)

These are all products of recognizable brands (Toshiba, Dynabook,  Faber,  Brandt, Alcatel-Lucent Enterprise, Fortinet, ESET, Kaspersky Lab, Trend Micro, ZTE, Allot Communications) which can be found in retail outlets and through our specialized partners.

2. Software Customer Communication Manager (CCM):

The software CCM handles documents and data that businesses use to communicate to their customers. For example, a bank communicates with its customers a) through the monthly (and not only) statements they are sending b) through the electronic online banking applications (web banking, e –statements) c) through the information system (alerting) and d) by sending the codes of the credit / debit cards (smart PIN).


i-DOCS Output Management can format, manage and distribute data generated by practically any enterprise application used today, like banking or insurance information systems, ERP (Enterprise Resource Planning) systems, CRM (Customer Relationship Management), retail systems and many others. It can handle any content complexity or format, businesses may require, meeting individual departmental communication needs. Furthermore, i-DOCS Output Management can reduce overhead by replacing traditional printing with digital output channels such as E-Mail, Fax and web portals.

With i-DOCS telecom invoices, bank statements, utility bills and other customer or internal communications, become dynamic tools for efficient communication and cross selling opportunities. i-DOCS documents are automatically generated by combining tools for efficient communication and cross selling opportunities. i-DOCS also includes strong security and workflow mechanisms, and seamlessly connects to other applications such CRM or Electronic Bill Presentment (EBP) that use i-DOCS documents as input.

For more information please visit the official website.

3. Digital Security Services

ADACOM S.A, subsidiary of Ideal with offices in Greece, Israel and United Kingdom, established in 1998 in Athens and is a leading IT Security Integrator and Enterprise Software Vendor, which provides solutions to large Financial Institutions, Telecom companies, Utilities & Governmental Organizations and Multinationals Companies in EMEA.

ADACOM is a member of VeriSign Trust Network since 2000 and maintains two VeriSign Certified Processing Centers, through which Public Key Infrastructure (PKI) services are provided to Public and Financial Corporations.

ADACOM complies with European and international regulations regarding the provision of Digital Signatures, and is ISO 9001:2000 and ISO 27001:2013 certified for the provision of Public key Infrastructure and Information Security Services.

Continued investments in human resources and know-how, guarantee that ADACOM will continue to provide the necessary solutions in information security in Greece and abroad.

For more information about ADACOM, the services and products you can visit following websites: